Role and Responsibilities: 

An Account Manager is a leadership position responsible for administering and managing a diverse portfolio of customers. This position reports directly to the Branch Manager. 

• Primary interface with customers, with management responsibilities for making decisions and executing agreements
• Manage budgets, oversee existing customer accounts and new customer acquisitions for landscaping contracts
• Organize people and processes including, but not limited to, hiring, training, overseeing, and monitoring the quality of work provided by field staff
• Identify enhancement needs and opportunities; develop cost estimates and proposals
• Manage punch lists and schedule services to meet and exceed the customers’ expectations
• Attend board meetings and other customer-related events, occasionally outside of regular work hours
• Meet the sales and company goals established by Company leadership